Flowscape Studio ("we", "us", or "our") operates the website flowscapestudio.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

1. Information We Collect

We do not collect personal information unless you voluntarily provide it (for example, by filling out a contact form or booking a call). The information we may collect includes:

• Name and email address (when you reach out to us)
• Company name and website URL (when relevant to an enquiry)
• Usage data collected automatically via analytics tools (see below)

2. Analytics and Tracking Tools

We use the following third-party tools to understand how visitors use our website:

• Google Analytics 4 (GA4) — collects anonymised data on page views, traffic sources, and user behaviour. Data is processed by Google. See Google's Privacy Policy.
• Microsoft Clarity — records session replays and heatmaps to help us improve the user experience. Data is processed by Microsoft. See Microsoft's Privacy Policy.

These tools may use cookies and similar tracking technologies. You can opt out of analytics tracking via your browser settings or by using a tool like Google Analytics Opt-out.

3. Scheduling

We use Cal.com to manage meeting bookings. When you book a call, Cal.com collects your name, email address, and any details you provide. This data is processed by Cal.com in accordance with their Privacy Policy.

4. How We Use Your Information

• To respond to enquiries and provide our services
• To improve our website and understand visitor behaviour
• To communicate with you about projects or proposals

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Legal Basis (GDPR)

If you are located in the European Economic Area (EEA) or a country with similar data protection laws, our legal basis for processing your personal data is:

• Legitimate interests — for analytics and website improvement
• Consent — where you have provided information voluntarily
• Contract — when processing is necessary to provide services you've requested

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Analytics data is retained according to the settings of each third-party tool.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request data portability

To exercise any of these rights, contact us at hello@flowscapestudio.com.

8. Cookies

Our website uses cookies for analytics purposes. You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact

If you have any questions about this Privacy Policy, please contact us at hello@flowscapestudio.com.

Terms of Service

Last updated: March 7, 2026

By accessing or using flowscapestudio.com, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services

Flowscape Studio provides web design, Webflow development, and related digital services. These Terms apply to your use of our website and any services you engage us for.

2. Intellectual Property

All content on this website — including text, design, graphics, and code — is the property of Flowscape Studio unless otherwise stated. You may not reproduce, distribute, or use any content without our written permission.

Work created for clients remains subject to the terms agreed in individual project contracts.

3. Use of the Website

You agree not to:

• Use this website for any unlawful purpose
• Attempt to gain unauthorised access to any part of the website
• Transmit any harmful, offensive, or disruptive content
• Misrepresent your identity or affiliation when contacting us

4. No Guarantees

We make every effort to keep the website accurate and up to date. However, we do not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components.

5. Limitation of Liability

To the fullest extent permitted by law, Flowscape Studio shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our services.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

7. Governing Law

These Terms are governed by the laws of the Republic of North Macedonia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Skopje.

8. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

9. Contact

If you have any questions about these Terms, please contact us at hello@flowscapestudio.com.

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